Do Geek Vapes Have a Warranty?

If you’re considering purchasing a Geek Vape product, you may be wondering if they come with a warranty. The answer is yes, but it’s important to understand the details of the warranty policy before making your purchase. Geek Vape provides a quality assurance period of 90 days from the date of purchase to all of their authorized distributors and wholesalers who sell their authentic products. However, it’s important to note that this warranty policy only applies to those customers who purchase directly from Geek Vape (distributors and wholesalers).

If you’re purchasing a Geek Vape product from a third-party retailer, it’s important to check with the retailer about their own warranty policy. Some retailers may offer their own warranty or return policy, but it may differ from Geek Vape’s policy. It’s also important to note that the warranty only applies to manufacturing defects and does not cover damage caused by misuse, abuse, or accidental damage.

Overall, it’s important to understand the details of Geek Vape’s warranty policy before making your purchase. If you have any questions or concerns about the warranty, it’s best to contact Geek Vape directly or the retailer you’re purchasing from to ensure you have a clear understanding of the policy and what it covers.

What is Geek Vape

If you are new to vaping, you may not have heard of Geek Vape. Geek Vape is a well-known vaping brand that offers a range of vaping products, including starter kits, mods, tanks, and more. The company was founded in 2015 and has quickly become popular among vapers due to their high-quality products.

Geek Vape is committed to providing a healthy vaping experience to its customers. They use the latest technology and materials to ensure that their products are safe and reliable. The company also has a quality assurance period of 90 days from the date of purchase for their authorized distributors and wholesalers who sell their authentic products.

Geek Vape is known for their rugged and durable products that can withstand harsh conditions. Their devices are waterproof, shockproof, and dustproof, making them ideal for outdoor use. The company also offers a variety of accessories to enhance your vaping experience, such as coils, batteries, and chargers.

Overall, Geek Vape is a reputable brand that offers high-quality vaping products. If you are looking for a reliable and durable vaping device, Geek Vape is definitely worth considering. With their commitment to quality and customer satisfaction, you can trust that you are getting a product that is built to last.

Warranty Overview

If you are wondering whether Geekvape products come with a warranty, the answer is yes. Geekvape offers a quality assurance period of 90 days from the date of purchase to all of their authorized distributors and wholesalers who sell their authentic products.

However, it is important to note that their warranty policy applies only to those customers who purchase directly from Geekvape (distributors and wholesalers). If you have purchased a Geekvape product from a third-party seller, you may not be eligible for their warranty coverage.

To qualify for warranty coverage, the product must be used under normal conditions and not have been subjected to abuse, misuse, or accident. Additionally, the warranty does not cover products that have been modified or repaired by anyone other than Geekvape or their authorized agents.

If you believe your Geekvape product is defective and qualifies for warranty coverage, you will need to contact their customer service team and provide proof of purchase. They may ask you to provide a video of the issue and to show that the same atomizer is working fine in other mods. They may also ask you to show that at least two atomizers do not work in your device.

It is important to note that the warranty only covers manufacturing defects and does not cover normal wear and tear or damage caused by accidents, misuse, or neglect. If your product is found to be eligible for warranty coverage, Geekvape will repair or replace the defective product at their discretion.

Overall, while Geekvape does offer a warranty on their products, it is important to purchase directly from their authorized distributors and wholesalers to ensure you are eligible for their coverage. If you have any questions or concerns regarding their warranty policy, do not hesitate to contact their customer service team for assistance.

Warranty Coverage

When you purchase a Geekvape product, you can enjoy a warranty period of 90 days from the date of purchase. This warranty period applies only to those customers who purchase directly from Geekvape (distributors and wholesalers). If you experience any issues with your device during this period, you can file a warranty claim.

Product Categories

The following product categories are covered under the Geekvape warranty:

• Mods
• Tanks
• Kits
• Coils
• Chargers
• Batteries

Please note that for safety and sanitary purposes, certain items are non-returnable, including open cartridges, replacement coils, drip tips, replacement glasses, atomizers, rechargeable batteries, and clearance products.

Warranty Duration

As mentioned earlier, the warranty period for Geekvape products is 90 days from the date of purchase. This means that if you experience any issues with your device during this period, you can file a warranty claim and have your device repaired or replaced.

It’s important to note that the warranty only covers manufacturer defects and does not cover any damage caused by misuse, abuse, or neglect. Additionally, the warranty does not cover any cosmetic damage or normal wear and tear.

In conclusion, Geekvape offers a 90-day warranty period for their products, covering manufacturer defects. If you experience any issues during this period, you can file a warranty claim to have your device repaired or replaced.

Claiming the Warranty

If you have a Geekvape product that is not working properly, you may be eligible for a warranty claim. Here are the steps you need to follow to claim the warranty:

Steps to Claim

1. Contact the dealer where you purchased the product or email the Geekvape Warranty Claim Email ([email protected]) if it is within the 90-day warranty period.
2. Provide a video of the issue you are experiencing with the product.
3. Show that the same atomizer is working fine in other mods.
4. Show that at least two atomizers do not work in your device.
5. If the problem can’t be solved, you can submit a warranty claim for further assistance.

Required Documents

When submitting a warranty claim, you will need to provide the following documents:

• Proof of purchase, such as a receipt or invoice, showing the date of purchase and the name of the dealer.
• A video of the issue you are experiencing with the product.
• A description of the issue you are experiencing with the product.
• Your contact information, including your name, address, phone number, and email address.

Once you have submitted your warranty claim and provided all the required documents, Geekvape will review your claim and determine if your product is eligible for a warranty replacement or repair. If your claim is approved, you will be provided with instructions on how to return the defective product and receive a replacement or repair.

Exceptions to Warranty

Geekvape provides a 90-day quality assurance period from the date of purchase for all authorized distributors and wholesalers who sell their authentic products. However, there are some exceptions to their warranty policy.

Firstly, the warranty policy applies only to those customers who purchase directly from Geekvape (distributors and wholesalers). If you purchase a Geekvape product from a third-party seller, the warranty may not apply.

Secondly, if the item is damaged due to misuse or artificial damage, the warranty may not cover it. For example, if you drop your Geekvape device and it breaks, that would be considered artificial damage and may not be covered by the warranty. Similarly, if you modify the hardware or crack it open, it will void the warranty.

Thirdly, if you use Geekvape devices to administer medicinal or illegal products, the warranty will be voided. Geekvape devices are not intended for such use.

Lastly, if you encounter issues with your Geekvape product, you must provide a video of the issue. Additionally, you must show that the same atomizer is working fine in other mods and that at least two atomizers do not work in your device. If you do not provide this evidence, your warranty claim may not be accepted.

It is important to note that these exceptions to the warranty policy are not exhaustive. If you have any questions or concerns about the warranty policy, it is best to contact Geekvape customer service for more information.

Customer Experiences

When it comes to warranties, customer experiences can vary widely. Some customers have reported positive experiences with Geekvape’s warranty policy, while others have had negative experiences.

One customer reported that they had an issue with their device and contacted Geekvape’s customer service. They were pleased with the prompt response and the company’s willingness to help resolve the issue. The customer reported that they received a replacement device quickly and were satisfied with the outcome.

On the other hand, some customers have reported negative experiences with Geekvape’s warranty policy. One customer reported that they had issues with their device and contacted customer service for assistance. However, they were disappointed with the response they received and felt that the company was not willing to help resolve the issue.

It’s important to note that while some customers have had negative experiences with Geekvape’s warranty policy, others have had positive experiences. It’s also worth noting that the company’s warranty policy applies only to customers who purchase directly from Geekvape (distributors and wholesalers).

Overall, it’s important to carefully review the terms of the warranty policy before making a purchase. If you do experience an issue with your device, it’s important to contact customer service promptly to ensure that your issue is resolved in a timely manner.